Terms & Conditions – Group Bookings
Last updated: October 16, 2025
These Group Bookings Terms & Conditions (“Group Terms”) apply when booking on behalf of a company, family office, organization, private charter, or multi-guest group (collectively, “Group”). They supplement and, where noted, supersede our main Terms & Conditions. By approving a proposal or remitting any deposit for a Group booking, you agree to these Group Terms.
Bookings, Deposits, and Payments
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To confirm a booking, client must pay a non-refundable deposit of 25% of the total trip cost at the time of reservation unless otherwise specified in writing and acknowledged by both parties.
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The remaining balance is due 90 days before the tour start date. For bookings made within 90 days, full payment is due at booking. Failure to pay the remaining balance by the due date may result in cancellation of the booking without refund of the deposit.
Cancellations and Refunds
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At the time of booking, client must pay a 25% non-refundable deposit.
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Cancellations made more than 90 days before the tour start date: client will receive a refund of any payments made, excluding the nonrefundable deposit.
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Cancellations made less than 90 days before the tour start date: the trip is fully non-refundable.
Attrition and Headcount Changes
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Attrition Allowance: Up to 10% reduction in guest count (rooms or participants) without penalty if confirmed in writing at least 90 days before start, provided supplier policies allow. Reductions after that date are chargeable in full.
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Additions: Additional rooms/guests are subject to availability and current pricing. New services require written approval and prepayment.
Room Lists and Manifests
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Deadlines: Preliminary rooming list/guest manifest due 60 days before start; final list due 30 days before start (names, dietary restrictions, accessibility/mobility needs, arrival details).
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Late Submissions: Late or incomplete details may limit our ability to accommodate preferences; additional handling fees may apply.
Client Responsibilities
You are responsible for:
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Compliance: Client and guests must follow local laws, venue rules, and safety guidance. We may refuse or remove disruptive or unsafe participants; no refunds will apply.
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Insurance: Client is responsible for maintaining appropriate insurance for the event/trip (e.g., general liability, event cancellation, and travel/medical coverage for participants). Proof of insurance may be requested.
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Indemnity: Client agrees to indemnify and hold harmless Bella Puglia Tours from claims arising from client’s or participants’ negligence, willful misconduct, or breach of these Group Terms.
Updates to Group Terms
We may update these Group Terms from time to time. The version posted on our website at the time of booking applies to your reservation unless otherwise agreed in writing.
Contact
Bella Puglia Tours LLC
(888) 828-0004